Ace Licensing And Permits - Application for a DOT number and ACE Licensing & Permits Inc. FRAUD
On June 20th 2015 (Saturday) I applied for a DOT number from the Department Of Transportation, an agency of the US Government.
I paid the $300 nonrefundable fee and hit the submit button. It did not take 15 minutes for me to get a phone call from an agent that had all my information, It sounded like that agent was someone that had to be connected to the USDOT. Later in the conversation after I demanded clear answers I found out that the agent was SAMANTHA CANTRELL from ACE Licensing & Permits Inc.
I asked the agent: "who gave the US Government permission to give all my personal information to you?". Why and how my information is sent to a US public Database Even before the DOT agency had a chance to review the application?.
The ACE'S Agent told me that my application was filed incorrectly HOW Did she know what I was applying for?. Samantha told me that her company can correct my application for a fee. When I told her that I already paid $300 and after I asked her many more questions she told me that her fee will only be $85. I agreed to that fee only because I needed to get "Moving" with my new Company.
Samantha charged my credit card NOT $85 that I agreed to BUT $370.88.
I later found out that when Samantha sent me the documents to sign via DOCUSIGN she didn't send the credit card bill with it, that email came later and I didn't see it.
The Company refuses to give me a refund! and of course will not do any more work on my behalf.
Reason of review: Fraud.
Monetary Loss: $371.
Preferred solution: Full refund.
I didn't like: Fraud.